Question 1

Not receiving your verification code?

Accepted Answer

Still waiting for your code by email? Don't worry, we've got you! We forward all verification codes to your email - make sure to peek into your spam folder too, just in case. Still no luck? Try selecting the 'Call Me' option to receive your code via a quick phone call. If you're still having trouble, our friendly Support team is here to help. Just reach out, and we'll get you sorted in no time! Rest assured we can get you verified.

Question 2

Did your gosimless number get banned?

Accepted Answer

Play it safe on WhatsApp Business – using your number responsibly is the key to avoiding bans. Here are some golden rules to follow: Avoid sending lots of unsolicited marketing messages; aim to receive more messages than you send; don't use your number on Messenger, the WhatsApp API, or Enterprise solutions simultaneously; familiarise yourself with and follow the WhatsApp Business Messaging Policy. If your number does get banned, don't panic – our Support team is here to help. Just give us a shout, and we'll help you get back on track!

Question 3

Can I speak to someone at gosimless?

Accepted Answer

Of course you can - our super-helpful support team is available to chat on WhatsApp, you can also reach us on +447 8888 63135 or by emailing hello@gosimless.com

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Guides on how to delete accounts linked to your gosimless number

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