How to delete your Google Voice account

A useful guide to quickly delete a Google Voice account linked to your gosimless number and avoid additional fees

If you're cancelling your gosimless subscription and your virtual number is registered on Google Voice, you'll need to delete the gosimless number registered on your Google Voice account to ensure a smooth cancellation process and avoid additional fees.

Google Voice account deletion steps

Follow this simple step-by-step guide to remove your gosimless number from Google Voice.

Using a Computer

  • Open Google Voice: Visit Google Voice on your computer. Sign in using the Google Account linked to your Voice number.
  • Access settings: Click the Settings icon at the top right of the page.
  • Find your number: On the left-hand side, select Account. Under Google Voice number, locate the number you wish to delete.
  • Delete your number: Click Delete and confirm by selecting Delete number.

Using an Android Device

  • Open the Google Voice App: Launch the Voice app on your Android device.
  • Go to Settings: Tap the Menu icon (☰) in the top left corner. Select Settings from the dropdown menu.
  • Find and delete your number: Under Account, locate your Google Voice number.
  • Tap the Delete option and confirm to remove the number.

Using an iPhone or iPad

  • Open the Google Voice App: Launch the Voice app on your iPhone or iPad.
  • Access Settings: Tap the Menu icon (☰) in the top left corner. Navigate to Settings from the dropdown menu.
  • Find and delete your number: Under Account, locate your Google Voice number.
  • Tap More and select Delete to confirm the removal.

Why delete your Google Voice account?

If your gosimless number isn't removed from Google Voice or other linked services within 7 days of your cancellation request, a £50 manual removal fee will apply, as per our Terms of Service. Additionally, you may lose access to all chat platforms once the number is reassigned.

Make sure to identify any other platforms linked to your gosimless number and remove the number from them before cancelling your subscription.

Need help? Contact our customer support team via WhatsApp or by email if your require assistance.

Delete Google Voice illustration by gosimless

Frequently asked questions

Uninstalling the app only removes the software from your phone; it does not stop the service. Your Google Voice number remains active, and calls will continue to forward to your linked mobile number until you manually 'Delete' the number via the Google Voice web dashboard.

No. Google Voice is an individual service tied to your master Google Account. Deleting your Voice number or history will not impact your emails, files in Google Drive, or images in Google Photos.

Google allows refund requests for balances purchased within the last 6 months. You must go to the 'Payments' section in your Google Voice settings and select 'Refund Balance' before finalising your account closure, as credits are not automatically refunded upon deletion.

Google typically offers a 45-day grace period. During this time, you can navigate to your settings and select 'Reclaim' to restore your number. After 45 days, the number is released back into the public pool and may be claimed by another user, making it unrecoverable.

Deleting the phone number does not automatically wipe your data. Your existing text messages, call logs, and voicemails remain archived in your Google Account. To remove them, you must manually delete conversations or use Google Takeout to export and then purge the data.

This usually occurs if you are using a managed Google Workspace account (work or school), where only an admin can remove services. It also happens if you have multiple numbers and haven't designated a new 'Primary' number yet, or if a recently ported number is still in a 'Locked' status.

Yes, this is known as 'Porting Out.' Instead of deleting the number, you can 'Unlock' it in the Google Voice settings for a $3 fee. Once unlocked, you can provide your account details to a mobile carrier (like T-Mobile or Verizon) to move the number to a standard cell plan.